Mission

Welcome !

Are you a manager or an organization aiming to:

3-skills-eng 2

  1. Find new revenue sources by co-creating new services with customers.
  2. Improve customer experience and customer loyalty by working on customer facing employees’ competences, behaviors and tools.
  3. Get new ways of working implemented by guiding your department or organization through a strategic change.

I can help you turn good ideas into good business. As an interim/project mgr. or as a sparring partner.

Past & current projects include Belfius, KBC, bpost, Partena, Maxitoys and … Absynthe Minded.

Find more details described in the cases. Read more about my approach and background in about me. Please check my blogged thoughts and feel free to give me feedback.

Talk soon,

Manuel